VoIP - Sound your voice over the Internet
Get Closer to Your Online Customers With VoIP
Organizations often segment their marketing channels and evaluate their effectiveness separately. Phone marketing for example is a completely different campaign compared to the online world. While it is true that these two mediums are very different, they can also work together. VoIP is a perfect example of an Internet-based technology that not only replicates the actual functionality of the telephone system, but can also bridge the gap between these two worlds.
How often when you visit a website, do you see a "contact us" button? Clicking this will merely take you to another online channel either asking you to enter in your e-mail ID and contact details, or sometimes open up a chat window allowing you to get in touch with a representative. But there is little doubt that actual telephonic conversations are more effective once the call is already established. In the traditional phone world, the difficult part is getting a customer interested in the first place. Very rarely does someone pick up the phone and inquire about the service on their own.
On the other hand, people send e-mail queries to a company all the time. So while they may be interested at that particular moment, waiting for a response can be frustrating. What you want to do is leverage that initial interest and get in touch with them right then and there!
How a Cloud Phone System Can Help Your Business
Does your Phone System Drive Revenue? How VOIP Can Help Your Business
Most businesses are forever looking for ways to help their businesses be more productive. Greater productivity means growth potential, and growth means the opportunity for greater profitability, the end goal of every business. One area that many businesses have overlooked in their quest for improved profitability is their choice of phone system. After all, how can a phone system improve profitability? The benefits are greater than might appear at first glance.
Cloud Phone Systems: A Brief Description
Voice over Internet Protocol (VOIP) phone systems deliver voice and other communications over the Internet-in contrast with traditional wired phone systems or conventional cellular phone services which use their own proprietary networks of one form or another. As a result, VOIP offers customers the opportunity to deal with a single integrated data network that includes communications, rather than having separate networks for a variety of different business functions.
The Dual Benefits of VOIP
Properly implemented, a VOIP phone system can help the bottom line of businesses in two ways-direct cost savings and increased productivity.
1. Cost Savings: VOIP phone systems can save companies money directly in a variety of ways.
· Reduced Startup Costs: New equipment required for a VOIP business phone system is minimal and inexpensive.
· Maintenance Cost Reduction: The lack of complicated infrastructure cuts maintenance costs to the bone. The heavy lifting is all done remotely by the service provider.
· Lower Phone Bills: Depending on the package chosen, given that communication is being transmitted over a ...
Why Does SIP Dominate the VoIP World?
Even though the concept of VoIP as Internet-based voice communications is a simple one, the details of the implementation are not. Unlike the traditional PSTN phone system which has had decades to evolve a standardized way of doing things, VoIP has a variety of parameters that need tweaking depending on the situation. Not everyones Internet connection is the same and each business has to optimize its configuration in order to obtain the best performance. On the backend, Service providers themselves pick and choose the specific features they want to implement leading to a slew of incompatible protocols. While they may be well intentioned, this confusion and chaos results in a situation where differing products cannot talk to each other.
Sometimes these differences are deliberate. Businesses would like to lock their customers into their brand. Interoperability threatens this since individuals can then freely move between products based solely on features, cost, quality, and customer response.
But within this mess, the Session Initiation Protocol has turned out to be one of the most widely accepted and resilient standards. What makes it so special that different VoIP services are willing to implement it? Even major products such as Vonage make use of it in the background though they deliberately make the decision not to allow interoperability.
What is the best way to get everyone to agree on a single standard? Some systems would like to use different audio codecs, others would want to initiate calls with certain parameters, some would like to define the packet size ...
How to Set Up SIP VoIP
Everyone has used a voice application at some time or the other. Whether it is good old-fashioned Skype, or Gmail calling, Hangouts, or Yahoo chat. If youre a smart phone user, you would most likely have downloaded a VoIP app such as Viber or Fring at some point of time. All of these allow you to talk to your contacts over the Internet for free. But such systems are not cut out for professional services. Businesses require a whole new set of features and functionality along with reliability that is simply not available with consumer facing services.
SIP VoIP systems have long been the go-to technology for professionals. Its standardized protocol allows it to interoperate with any other compatible network and its integration with the traditional PSTN phone system is unparalleled. It borrows heavily in its architecture from e-mail. Most VoIP apps require their customers to have their own usernames so that they can easily contact can be contacted. SIP on the other hand relies on what is known as a "SIP address" that looks just like an e-mail ID. It has the username as the first part, separated by a "@" symbol followed by the domain name. If you sign up for a free SIP account, the domain name will belong to the service provider with whom you have the account. Businesses that set up VoIP systems however can insert their own branding just like with e-mail.
The architecture is familiar as well. We have an SIP server through which all ...
VOIP - What It Does and What The Benefits Are
VOIP, or Voice Over Internet Protocol, is a type of phone service that allows you to make calls over the internet. You do not have to have a local phone service at all, and VOIP is often more cost-effective because it has a number of features that traditional phone services do not offer, and in many cases, it is actually cheaper than other phone services.
The Equipment Needed for VOIP
To make VOIP calls, you first have to have an internet connection. You do not actually require a computer to make these calls, but you do need either an IP phone or an analog telephone adapter, or ATA. This adaptor has two connections on it. One plugs into your standard phone, while the other plugs into one of the ethernet connections on the back of a standard router. Then you connect to the internet and go through your selected VOIP solution provider to actually make phone calls.
The other option is to purchase an IP phone. These phones essentially have their own IP address just like any other device on a computer network (computer, smart phone, wireless gaming device, etc.). However, instead of plugging the phone into a standard telephone jack, it has an ethernet connection and is plugged directly into your router. Then you go online, connect to your selected VOIP service provider, and make your calls.
The Lower Cost of VOIP
Many home VOIP services cost less than $10 a month. Of course, there is the cost for equipment, but thats a one-time ...
VPN and VoIP
In this article, we examine the benefits and drawbacks of two "technologies". VPN and VoIP. VPN technology allows us to use the Internet so that we can be a member of a remote network with ease. It also offers security algorithms (security protocols). VoIP on the other hand, allows us to use the Internet in order to make phone or video calls without expense, by using our Internet access. We can also combine these two technologies in order to enjoy their benefits in our everyday lives.
Overview: VPN stands for Virtual Private Network. By using VPN technology, we can create a secure tunnel by networking two or more remote sites. This will allow you to transfer data by employing secure (encrypted) protocols.There are several secure protocols that can be employed on a VPN connection such as the PPTP. the L2TP and the OpenVPN. The selection of one of these protocols is based on the Operating System that is installed on our VPN-capable devices. Not all protocols are compatible with all devices. For example OpenVPN is not compatible with IOS (by Apple), thus our IPhones and IPads can not be members of a VPN which uses OpenVPN. Also, each VPN protocol supports a different set of encryption levels. Others are easier to set-up and others are not currently stable if your devices do not meet certain technical specifications.
No need to lease long-distance lines (where access to the Internet is available).
Long-distance telephone charges are not ...
Plug N Play VoIP Phones With an SIP Service
As high speed internet connections become common and the technology matures, more and more companies are adopting VoIP systems for their business communications. It promises to bring more features with added flexibility at a low cost, which is especially important for small businesses.
Enterprises can choose to use hosted VoIP services which relieves them entirely of buying and maintaining hardware. Or they could use SIP trunking if they have a reliable and functioning PBX installed already. Either way most companies need to have phones which are capable of communicating through VoIP. Most vendors use Session Initiation Protocol to set up and handle calls which means SIP enabled phones are necessary.
There are various devices you can use for VoIP calls:
1. Analog phones
These are your regular desk phones. Many businesses have invested in expensive phone hardware and would be reluctant to get rid of devices which still work. Such devices can still make VoIP calls as long as there is an Analog Telephone Adapter (ATA) to convert the phone signals.
Softphones are not actually physical phones. They are applications which are usually installed on computers with a dialer interface to make calls. Since the software uses the built-in microphone and speakers, audio quality might not be as good as other phones.
3. VoIP phones
These are made to work specifically with VoIP and have features that are not normally found on other devices. They are also referred to as SIP phones and most VoIP service vendors will have them for sale. They typically come pre-configured ...
Automatic VoIP Provisioning
VoIP technology is not very new but the striking increase in its rate of adoption by corporations, large and small, certainly is. The benefits offered by a modern communication system based on internet technology is indispensable for enterprises looking to stay competitive in a global economy. The availability of hosted VoIP services has enabled even small businesses to update their business communication strategy.
All of this doesnt mean that implementing VoIP is as easy as a PSTN phone system. Companies have to scrutinize their existing networks and make sure it can handle the additional load. VoIP also introduces new points of attack for voice calls and this means that security protocols need to be modified accordingly. All these processes are necessary to assure the proper implementation of VoIP.
However one particular area that can stand to be improved upon is setting up VoIP phones. Unlike older PSTN devices which can simply be plugged into any phone jack, SIP clients need to be configured. Since they can be anything from an application to a device which looks like a normal phone, the configuration will differ between various types of devices. VoIP vendors also have different ways of provisioning their systems, even though most use the same protocol. This leads to a scenario where each VoIP phone may have to be set up individually, making it a time-consuming and frustrating process.
Some VoIP vendors are trying to provide a solution for this predicament in the form of auto provisioning. The service providers partner with device ...